Virgin Media O2 has confirmed it will switch off its 2G network in summer 2029 ...

Virgin Media O2 announced that it will combine its Commercial and Data and Operations functions into a new single Consumer ...

The GA release unifies Dynamics 365 and Microsoft 365 workflows, giving service reps AI-driven access to case data and actions in one interface.

O2 Investment Partners ( is pleased to announce that through its pool care platform Azureon, it has made an investment in and partnered with Pooltek Services (“Pooltek”), a Rockville, MD based ...

SPICE Girls singer Mel B is helping Brits cut down on doomscrolling with a unique callback service powered by O2. Pre-recorded messages from Scary Spice herself will call users up via WhatsApp to ...

Monzo is to enter the mobile market. Monzo is set to launch its mobile service this summer in the firm’s latest play at diversifying its income from its traditional digital banking roots. The ...

Virgin Media O2 has launched a certified customer service training programme with the Institute of Customer Service as part of efforts to improve support for customers. The bespoke programme is ...

Research carried out by Virgin Media O2 has found that millions of people are likely to have seen fake customer service numbers using search engines and AI tools. It has also dealt with customers who ...

O2 has launched its next generation 5G+ service in over 700 locations across the West Midlands. The mobile phone service giant said the upgrade will provide customers in 47 large towns and cities, 79 ...

ServiceNow Inc. today announced a sweeping overhaul of its entire product lineup, saying that every single one of its services, platforms and products has been “AI-enabled” to enhance agentic ...

O2 outshines the other big mobile providers, but it could (and should) be cheaper Barry Collins is a technology journalist and broadcaster. He was assistant editor of The Sunday Times technology ...

Salesforce is bringing artificial intelligence (AI) directly into Salesforce Suites, the CRM designed for small businesses and startups, so growing teams can turn context and customer data into action ...